Emergency Ride Home | Gohio Commute TDM Hub

Have you taken an Emergency Ride Home and are looking to be reimbursed? Go to the Gohio Commute Rewards page to submit documentation.

What is Emergency Ride Home?

The MORPC Emergency Ride Home (ERH) program is a free service that assures commuters taking alternative modes of transportation to and from work won’t be stranded in the case of an emergency, illness, or unexpected overtime. It’s a foolproof benefit meant to ease the minds of commuters who carpool or vanpool, bike, or take the bus to work and need to get home quickly.

Commuters will pay for their ride up-front and be reimbursed through the ERH program. Commuters can take an Uber, Lyft, Taxi Service, or any other licensed rideshare option. Rides, including a 20% tip, will be reimbursed up to $200. Receipts must be uploaded to GohioCommute.com or through the Gohio Commute mobile app for reimbursement.

ERH works on a point system. 1 point = 1 emergency ride home reimbursement request. You will redeem one point when you successfully submit a receipt for an emergency ride home reimbursement. You receive four points upon enrollment into ERH, and you’ll automatically get four points each calendar year as long as you remain eligible.

Are you interested in joining the ERH program?

Do you already have a Gohio Commute account?

1. Log in here, then go to your profile. Check the box which reads I would like to participate in the Guaranteed/Emergency Ride Home program.

2. Scroll to the bottom, and check the box which reads I would like to participate in the Guaranteed/Emergency Ride Home program.

3. Review your home and work address, and your phone number to ensure it is correct.

4. Save your profile.

Don’t have an account and want to join?

Visit Gohiocommute.com to join for free. Make sure you check the box which reads I would like to participate in the Guaranteed/Emergency Ride Home program on the last step of registration.

Please allow up to 72 hours for the approval process to complete. You will receive an email from gohio@morpc.org to confirm your enrollment and provide further instructions.

ELIGIBILITY

To remain eligible for the Emergency Ride Home (ERH) program, participants must log in to their Gohio Commute account at gohiocommute.com/morpc annually between December 1 and December 15 to renew their enrollment.

During this process, please review and update your home and work address information as needed. If your information has not changed, simply logging in during the renewal period will maintain your ERH eligibility for the coming year.

Please note: Participants who do not log in during the renewal period will be removed from the ERH program and required to re-enroll.

Please reach out to the Gohio Commute team with any issues/questions at gohio@morpc.org or 1-888-743-RIDE (7433).

ERH Policies

1. You are only allotted four (4) reimbursement points for this program per calendar year.

2. This program is only available for transportation from your address of employment to your home address or a Park & Ride location. No exceptions are considered.

3. To use this benefit, you must have used an eligible, sustainable mode of transportation to commute to your workplace, such as carpool, transit, bike, or Gohio Commute vanpool.

4. Rides will not be reimbursed if they don’t originate from your place of employment.

5. Rides must be taken through a licensed rideshare company.

6. Reimbursements are capped at $200, including both ride and 20% tip.

7. All reimbursement submissions must be submitted within 30 days of taking the ride.

8. To remain eligible, you must log in to your Gohio Commute profile between December 1-15 each year. During this time, please update any changes to your home and work addresses.

9. Any misuse or abuse of the program will result in immediate removal.

RETHINK YOUR RIDE. BECOME A GOHIO COMMUTE MEMBER NOW!

What is Emergency Ride Home?

Are you interested in joining the ERH program?

ELIGIBILITY

ERH Policies