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What is Emergency Ride Home?

The MORPC Emergency Ride Home (ERH) program is a free service that assures commuters using alternate forms of transportation to and from work that they won’t be stranded at work in the case of an emergency, illness, or unexpected overtime. It’s a foolproof benefit meant to ease your mind if you rideshare, bike, or bus to work and need to get home quickly.

Are you interested in joining the ERH program? Follow these instructions:

Do you already have a Gohio Commute account?
Log in here, then go to your profile. Check the box which reads I would like to participate in the Guaranteed/Emergency Ride Home program and then save your profile.

Don’t have an account and want to join? Go here to register. Make sure you check the box which reads I would like to participate in the Guaranteed/Emergency Ride Home program on the last step of registration.

Please allow up to 72 hours for the approval process to complete. You will receive an email from with further instructions.

How To Request an Emergency Ride Home

Have you been approved to use the ERH benefit? Follow these directions to request your ride:

  • Go to the Gohio Commute
  • From the top menu, click “Incentives”.
  • From the sub-menu, click “Points Programs”.
  • Assuming you are set up correctly, you should see the Emergency Ride Home section.
  • Read the important information explaining the program.
  • Click on the next available point in the list. A new section appears.
  • Click on the “redeem” button.
  • Click “OK” to submit your request.
  • In the new window, enter your information as needed in each field and click “Complete Request”. Note that all fields are mandatory in order to continue.

After the form is submitted, check your inbox for a copy of your request. The same request is sent to our transportation provider. You will receive a phone call from them to complete the reservation of your ride. It is very important that you have some form of photo identification to present to the driver.